Archive
Governance
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Workday launches Sana ITSM and Travel agents
The Futurum Group reported Workday introduced two AI-powered agents, Sana for IT Service Management and a Travel Agent, designed to automate workflows across multiple business functions.
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Microsoft shares lessons governing AI agents at scale
Microsoft published an Inside Track post on governing AI agents at scale and referenced Microsoft 365 Copilot combining LLMs with organizational data.
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Decision context graphs target enterprise agent forgetting
VentureBeat described a “decision context graph” approach that encodes applicability logic, time-scoped rules and exceptions, and explainable decision paths for enterprise agents.